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Information about the tickets

When and where can tickets for single screenings be bought?

The tickets will be available:

  • from 8 July , 12:00 - online sale at www.enh.pl
  • from 19 July - sale at Mediateka Festival Centre between 12:00 a.m. and 8:00 p.m. (break: 2:45 p.m. - 3:15 p.m.), from 21 July between 9.00 a.m. and 9.00 p.m. (break: 2:45 p.m. - 3:15 p.m.)
  • from 22 July - sale at all festival venues between 9:00 a.m.-10:00 p.m.

How much will the tickets for film screenings at the 9th IFF ENH cost?

  • 16 PLN - single ticket.
  • 15 PLN - single ticket within the "10+" pass for 10 screenings or more.
  • 14 PLN - single ticket within the "20+" pass for 20 screenings or more.

What is the 10+ / 20+ pass?

The 10+ pass is a ticket for 10 or more selected screenings. A single ticket in this package costs 15 PLN (a discount of 1 PLN per ticket). The 20+ pass is a ticket for 20 or more selected screenings. A single ticket in this package costs 14 PLN (a discount of 2 PLN per ticket).

* If you purchase 10 or more tickets for films, in the final stage of your order the price of a single ticket will be reduced by 1 PLN (you can order only one ticket for a given screening at a given hour - you must not order more than one ticket in a single hour bloc on the given day. An hour bloc means screenings held at an interval no longer than 30 minutes, e.g. 9:45, 10:00 and 10:15 make a single hour bloc).

* If you purchase 20 or more tickets for films, in the final stage of your order the price of a single ticket will be reduced by 2 PLN (you can order only one ticket for a given screening at a given hour - you must not order more than one ticket in a single hour bloc on the given day. An hour bloc means screenings held at an interval no longer than 30 minutes, e.g. 9:45, 10:00 and 10:15 make a single hour bloc).

Please read the Ticket Sale Regulations carefully.


Can a 10+/20+ festival pass be given to someone else?

Your festival pass cannot be given to anyone else. It is personal; when it is issued it has your full name on it.


When I order a 10+/ 20+ festival pass, can I exchange it or buy further tickets at lower prices?

A 10+ or 20+ festival pass does not give you any discounts when ordering other tickets. This means that when you order the 10+ or 20+ festival pass, all other tickets will be at full price unless you order more 10/20 tickets. We do not accept returned tickets.


How much do tickets for special events cost in the Opera and on Wyspa Słodowa?

Ticket prices are stated for each special/musical event.


How much are the tickets for concerts at the Festival Club?

Ticket prices are stated for each concert. If you buy a ticket for 10 pm, you can also attend any concerts for that particular day. You can buy a music pass as well.

Film pass holders can enter the Festival Club from midnight. The ticket price from midnight for anyone without a pass is PLN 15.00.

Music pass holders may enter to the Festival Club any day and any time, each time showing their music passes.


What is a music pass and how much is it?

A music pass allows you to enter all concerts at the Festival Club in the Arsenal; this does not apply to events in the Wrocław Opera or to concerts on Wyspa Słodowa. It costs PLN 100.00 for all festival participants. Money transfers for your passes or tickets to the organizer's bank account should take place within 24 hours of the time when you ordered them (payment date is the accepted date). Attach a current portrait photo, no bigger than 2 MB, to be used to identify you as the pass holder. If you fail to attach a photo, your order will be cancelled. You can buy a pass online at www.enh.pl and from 19 July at Mediateka Centrum Festiwalowe. The number of passes is limited.


How can I pay for the tickets I order?

You can pay in two ways; either when you buy your tickets via the Internet using a selected online payment method (www.dotpay.pl) or when you collect your pass at selected stands at Mediateka Centrum Festiwalowe. Please note that if you pay through www.dotpay.pl you must pay within 48 hours, but no later than 9 pm on the day preceding the showing for which you bought the ticket.
If you want to pay for the tickets when you collect them, you must collect them from the Mediateka within 48 hours of placing the order, but not later than by 9 pm (break from 2:45 pm to 3:15 pm) on the day preceding the showing. If they are not collected, your order will be cancelled.


How can I collect the tickets I order?

You can collect your tickets when you present your ID card at the box office of Mediateka Centrum Festiwalowe (pl. Teatralny 5, Wrocław) from 19 July, 12:00 pm - 8:00 pm, break 2:45 - 3:15; from 21 July, 9.00 am - 9.00 pm, break 2:45 - 3:15.


What are "tags"?

Tags allow you to prepare your own convenient schedule of showings. You can attach coloured tags to showings you choose by clicking on them.

Tag colours have these meanings:

  • green must-see
  • yellow maybe
  • red steer clear of

You can fix the tags to other showings too. You can add a short description to a tag, such as a note about the film. Other users will be able to read your note if you leave the option "Tag description visible to others" on. You can also learn how many and what sort of tags have been added by other users to a film. Tagged films will be then highlighted on film lists when you look through the programme. You will be able to see a list of tagged films by choosing the option "My films". You must log in to add tags.

Adding tags will not cause add the showing to your basket.

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